With a New Year Comes a New Us
With a new year comes new opportunities, and GT-EX is eager to showcase its improvements and changes to its express freight services.
At GT-EX, we believe in providing professional, reliable, flexible, and customer-focused freight solutions that connect people, products, and commerce across the globe. But we’re not content with just meeting our customers’ expectations.
That’s why our team has been hard at work developing new and improved services that help us stay competitive and meet the evolving requirements. We’ve developed a range of exciting new enhancements that are designed to make your shipping experience easier, and more convenient.
Online Store Integrations With WooCommerce and Shopify
First and foremost, we’re excited to announce that we’ve added WooCommerce and Shopify online store integrations with the GT-EX booking system. This means that you can now automate much of the routine work that comes with order processing, such as responding to customer inquiries, automatically generated GT-EX bookings created from your stores orders and integrated tracking updates.
With this kind of automation, your staff can focus more on those activities that help build your brand, while also ensuring that your business remains responsive 24/7 – even over the weekends. With the integration with GT-EX, you can maintain your brand presence throughout the entire shipping process, from order placement to delivery.
“Whether you’re offering free shipping, free shipping over
a certain spend, or a set shipping and handling fee – GT-
EX can easily integrate this functionality for you.”
“Through this integration, you also get the option to
choose your delivery window, which is integral for those
who need their goods at a particular time and/or location”
(GT-EX’s CTO – Matthew Beauregard)
Bulk Booking Improvements
At GT-EX, we take great pride in providing the best possible shipping experience for our customers. That’s why we have always provided a facility to upload bulk shipment data to our system, to save you the trouble of having to retype shipping addresses that might already be present in our systems.
But we understand that every customer is unique, with their own specific needs. That’s why we’re thrilled to announce the addition of new features to our bulk booking function, designed to provide an even better experience for our customers:
- Manage your ready-to-go shipments from your big list of addresses
- Add or edit information during the bulk upload process
- Change the service type, items or descriptions of some shipments from the bulk upload
- Print labels either in bulk or one-by-one
We’re also excited to offer support for barcode scanners and auto-peeling label printers, which can dramatically reduce handling time for individual shipments.
Renovated Booking System
We’ve also developed a new and improved booking system that includes enhanced search capabilities and a range of useful filters for collating groups of shipments. This makes it easier for you to locate specific shipments, gain an overview of those that need your immediate attention, and even modify or cancel shipments that have previously been booked.
Up to the point of allocation, our new booking system allows you to modify or cancel shipments that have already been booked. This makes it easier to correct errors or communicate essential changes as necessary.
“If you’re a mail room or dispatch manager, having quick
access to this kind of information will help in making
better decisions around your shipments and their costs,”
(GT-EX’s CTO – Matthew Beauregard)
Live Chat
Our customers’ convenience is our top priority, which is why we’ve implemented a live chat feature manned by our freight experts. If you have any questions or concerns, don’t hesitate to get in touch with us through the live chat. Even new customers who are looking to explore the right GT-EX service for their needs can take advantage of this feature. Our freight experts help in answering queries related to the status of your shipments, so you can have peace of mind knowing that your goods are in good hands.
Tracking Page Revamp
Finally, we’ve updated our tracking page to make it even simpler and more reliable. With just a few clicks, you can now track any shipment with up to date information, giving you the peace of mind you need to focus on what matters most – your business.
We Won’t Stop Here
At GT-EX, we’re always looking for ways to improve and innovate our services. With exciting changes and enhancements, we’re confident that we can continue to provide the best possible courier and express freight solutions for our valued customers. So why not give GT-EX a try today and see the difference for yourself?
Contact us
For more information about the enhancements or any other questions contact us, we are always happy to help.
Phone: (02) 8199 5500
Email: contact@gtex.com.au