How to Update Item Counts?

Once a booking has been made and you need to update to total number of items being sent you will need to get in touch with GT-EX customer support via live chat, phone or email.

Information GT-EX will need:

  • Consignment number for the shipment needing items updated (always starts with CC100)
  • Correct number of items being shipped
  • re-label the items once item count has been corrected