What is Express Plus (EXP+)
Guaranteed Next Day to Capital Cities – When tomorrow can’t wait
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Guaranteed Next Day to Capital Cities – When tomorrow can’t wait
Continue readingIf you are not available to receive a delivery do not worry our driver will attempt to call the phone number provided on the booking. If authority to leave is not given from this phone call out drivers will take the shipment back to the local depot where our customer support team will be in […]
Continue readingThere are 2 ways to get a quote from GT-EX: Information GT-EX will need for the quote:
Continue readingOnce a booking has been made and you need to update to total number of items being sent you will need to get in touch with GT-EX customer support via live chat, phone or email. Information GT-EX will need:
Continue readingOnce a booking has been made and you need to update collection or delivery instructions you will need to contact GT-EX customer support via live chat, phone or email. Information GT-EX will need
Continue readingA service reserved for shipments outside of the normal shipping expectations such as large pallets or dangerous goods shipping. The charges for QRS shipments are manually created by our staff one the booking has been made and can not be generated automatically by using the quoting function of the GT-EX customer portal.
Continue readingRoad service, ideal for low priority shipments nationwide.
Continue readingAuthority to Leave (ATL) is a service that can be applied to any service level that allows our drivers to deliver a shipment to an address without a signature from a receiver, this only applies if the driver deems a safe place to leave is available or a safe place has been predetermined by the […]
Continue readingDimensional weight is a calculation of the cubic area a package takes and converting it into a kilogram value (length X height X Width / 4000 = X Kg) . We take this “Dimensional weight” and compare the calculated weight and the scale weight, determine which one has the higher Kg value and will charge […]
Continue readingTo update a shipments address information after it has been successfully booked needs to be done by contacting GT-EX customer support via live chat, phone or email. Information needed for GT-EX staff top update the addressing:
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