Your parcel travels on a plane, not a platter. So how do you make sure it arrives in tip-top condition?
We take all possible care when transporting your goods. But along the way there are going to be conveyor belts, X-ray screening, forklifts, potholes, turbulence, and all sorts of other bumps and drops.
To help ensure your parcel gets to its destination safely it’s important you follow these simple guidelines to:
As the sender, you are the only person who knows exactly what is inside your parcel. It is your responsibility to ensure your item is packaged correctly and does not contain prohibited or hazardous goods.
Internal cushioning and strong external packaging protect your article against knocks and shocks. Cushioning material should be packed around all sides. Suggested packaging materials are:
Wrap the item enough times so that you can no longer feel the shape of the object. Items packed together in one container should be individually wrapped and separated from each other with more cushioning material.
If you are sending heavy items make sure they can’t move within the parcel during delivery, as this could damage the outer packaging.
A “fragile” sticker does not count as packing material. By all means use them, we do take extra care when we see fragile stickers. But stickers are no defence against turbulence. Remember your package is travelling in the cargo hold with many other boxes, not perched on a cushy seat in first class.
Also, think about how much you’re sending as one item. Archive boxes hold a maximum of 15kg, and 10kg is better. If you can’t lift it, don’t send it in an archive box. You risk the box coming apart, or crushing one of your other items when they’re stacked. And don’t forget to tape the lid shut!