Delivery Options

Need to change the delivery of your shipment?

We can help with:

  • Changing the delivery address
  • Changing the delivery day to suit your schedule
  • Leaving your shipment in a safe place if you’re not home (ATL)
  • Upgrading the service level if you need it faster
  • Getting an updated delivery time from the driver

You can change your delivery options any time, even if the driver has already loaded your shipment for delivery.

Contact the customer service team

For fast assistance use the live chat on this page or phone 1300 457 544.

If your shipment is due to be delivered today, we recommend using live chat or phone.

To request a delivery change by email, use this form:

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